How we affect others and what that says about us

September 28th, 2010 by Darragh Kelly Leave a reply »

What others reflext back

Although this may seem a little off topic, not centered on management, marketing or business concepts it does centre on the most important aspect of nearly all my posts and that is the importance of people.

How often do we go around unaware of those in our close vicinity? Are we oblivious to how we affect others and how they affect us?

Just another day in the office or was it?

I work in an office building with another 300-400 people, more or less. In the entrance to our installations there is a security / reception area where guests must check-in etc. In the hall there are several company merchandising items, such as over-sized home user security products box.

The other day the security guard, who is some time working the post, stopped me to ask me a question. I could sense that it was something that was niggling him for a while as he had that “not sure how to phrase this question” look.

The question that triggered my thoughts

So he asked if the over sized boxes contained a security product for some type of mega-computer? I explained that they were used only for advertising, they had no practical application, they were simply to catch ones eye.
Simple question simple answer right? However, I thought about it. Those boxes have been there maybe years, updated from time to time obviously and the security guard is there for sometime as well. So that probably meant that the security guard had been rolling over the question for some time. And finally, there are 400 people in the building, however he choose me to ask the question.

How we affect others and how they can, if we let them, affect us

As I have twitted and mentioned many times I think the keys to life are people and our relationships. Life is at best regular but what makes it special is the ability to share it with others. Think about your greatest achievement, what does that mean to you if you could not share it with family, friends, and peers?

My interpretation of this simple encounter is that due to my interaction with the security guard I had obviously created enough rapport so he would feel comfortable to ask me the question, I must have come off as been approachable. To be honest it made me feel quite honored to think that he had chosen me out of all the people that work in the office.

That mans’ interaction with me gave me an insight into how I am perceived from the outside and that I must be doing something right in my day to day dealings with others.

The conclusion I drew from this encounter was that the way we deal with others in out most normal everyday dealings does not go by without notice. In an excellent post by Eric Ronning, he talked emotively on the circle of life and specifically on how his grandfather affected others during his life. It made me think that life is a series of day to day encounters and that I best make the most of them and also be alert to the feedback others offer (direct or indirect).

Are you alert to how you affect others? What do you look out for?

If you want to recieve updates and future posts via email please enter your email address:

No related posts.

Advertisement
  • Ben K

    I agree completely Darragh. Your impression on people is all over the place. That impression, good or bad, will dictate how you succeed in work, social situations, every day situations etc. It doesn’t matter if you’re the smartest person or the most qualified (although that helps) but what matters most is how you come across to others. If that impression is a good one, people will be drawn to you and good things will happen

  • Darragh Kelly

    Absolutely Ben, that perception is the key to our day to day dealings. Although not an easy task I believe that we can change that, make a real effort to improve how we come across, not in false means to an end type of way but an actual concerted effort to engage better with others, I think that is always appreciated. To a great extent we reap what we sow

    Thanks again for the comment!
    Darragh

  • Jan Lindborg

    Good topic Dara. I found some training in this area really helped me – I did an NLP Practitioner programme. I learnt a great deal, but related to this there were 2 specific take-aways for me.
    1. A hightened awareness of what is going on with other people. Looking for the body-language and other clues that are always there but we are not always looking for.The guard’s way of approaching the question….
    2. The understanding that what one person sees in the world is absolutely not the same as what we see. Since the moment you are born, your experiences change the way you perceive. So, it’s impossible that any two people see the world the same way. My point today is that everyone perceives everything differently, so to some extent you have to get to know people. Your security guard story tells me you tried to see the world from his perspective and it worked for you both.

  • Darragh Kelly

    Excellent comment Jan, I particulary like your point on getting to know people to understand how they percieve things.

    I saw a great post recently by Conor Niell (http://www.conorneill.com/) where he talked about the stages to building trust with others
    1. Know a person 2. Like a person 3. Trust a person, important for both personal and professional relationships.

    Darragh

  • http://www.conorneill.com Conor Neill

    3 months ago I was on a 4 day visit to London. A bit of work, some lunches with friends and a visit to British Museum. On the third day I got up, dressed and headed out the door to go and catch the tube to my meeting. I stopped in a little shop to buy the Telegraph and the FT. It came to 4 pounds 15 pence. I reached into my pocket and pulled out 4 pounds. I paused for a moment, and then reached into my other pocket to pull out my wallet and grab a bigger note… when all of a sudden the guy behind me reached over and put 15 pence in the hand of the shopkeeper and said “don’t worry about it mate”.

    I spent the rest of the day feeling a) grateful to him and b) wondering why he did it. That simple act of his had more impact on my memories of London than all the successful meetings and agreements made.

    Tiny unexpected human gestures make a huge impact.

  • Darragh Kelly

    Especially appreciate this comment Conor as your post was a real trigger for me putting pen to paper or finger to keyboard for this post.

    I am sure that man hasn’t thought twice about his kind action since then, however it has stayed with you. Great example of the importance of human engagement and how that deeply affects us.

    I guarantee you that if I get the chance to go to Barcelona I will definitely be in touch!

    Keep up with the excellent work on your blog; it is a great source of creative inspiration for me.
    Darragh

  • Sean M

    Turning it on its head a bit Darragh, I think if you want to know how people see you, you have to start looking at how you see other people, a kind of reverse empathy.

    We are all drawn to different types of people, obviously, yet I think there are a few constants. Most of us hate to discover we have been taken in by a deceptive image that someone (or even a company) has projected of themselves. If you’re looking at the long term (personal or professional), then don’t bullshit and don’t try to create an image of yourself that you can’t live up to (think Saber Kushour). Bullshitting is fine (and sometimes highly effective) for selling fake Rolexes in Camden Lock, or one-night stands, but if you’re in for the long-haul, then the Mercedes key-ring will have to go, unless of course you have a Mercedes. Perhaps naively, I think the same goes for professional relationships. Most people will just be glad to find out that you are who/what you say you are, so just make sure that the image you project is a reasonable reflection of who you are (unless of course you’re a complete twuntt, in which case best disguise it).

  • Darragh Kelly

    Thanks for the comment Sean and the different approach.

    Totally agree, if you want any realtionship to work, weither personal or professional, it must be based on trust and their is no trust without truth.

    Darragh